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Total-loss appraisal questions

Start with the issue in your claim, then open the detailed guide.

Questions about the offer

Is my offer too low?

Check the vehicle, comparisons and adjustments. A low payment may also reflect a deductible or loan payoff. Read more

Can I use an appraisal clause?

Read your own policy. A third-party claim does not ordinarily give you the other driver’s contractual rights. Read more

Will storage stop during a dispute?

Do not assume it will. Confirm payment cutoffs and release instructions in writing. Read more

Should I keep the totaled vehicle?

Compare retention deductions, repairs, title requirements and lender restrictions before deciding. Read more

Does a report guarantee payment?

No. It provides valuation evidence. Coverage, liability and the applicable process still matter. Read more

Can AI alone appraise my vehicle?

An automated number can miss configuration, condition or market details. Our appraisers control and review the valuation. Read more